Privacy policy

Last updated: September 2026

Brivora Living respects your privacy and is committed to protecting the personal information you provide when using our website.

Information We Collect

When you place an order or contact us, we may collect information such as:

Name
Billing address
Shipping address
Email address
Telephone number
Order details
Payment and transaction information
Information you provide when contacting customer support

We may also collect technical information about how visitors use our website, including information collected through cookies and similar technologies.

How We Use Your Information

We may use personal information to:

Process and fulfil orders
Arrange delivery
Provide order updates
Process payments
Handle returns, refunds and customer support
Respond to enquiries
Prevent fraud and protect our website
Improve our website and services
Meet legal and regulatory obligations

Payment Information

Payments are processed through the payment providers made available at checkout.

Brivora Living does not need to receive or store your full payment card details when those details are processed securely by the relevant payment provider.

Sharing Information

We may share relevant information with service providers where necessary to operate our business, including payment processors, delivery providers, website and technology providers, analytics providers and other service providers used to fulfil your order.

We do not sell customer personal information.

Marketing

Where marketing communications are used, we will process personal information in accordance with applicable data protection and electronic marketing requirements.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.

Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Our website uses HTTPS and secure checkout technology.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes and meeting legal obligations.

Your Rights

Depending on the circumstances and applicable law, you may have rights concerning your personal information, including rights to access, correction, deletion, restriction, objection and data portability.

To make a privacy-related request, contact:

Email: zilberbergmichal95@gmail.com